FAQs

What currencies does Bloomsbury Money support?

How long does it take to set up an account?

How to add a new person to your account

How do I pay for account balance top ups?

I have invited a colleague but they have not received an invitation email

How do I top up cards?

Should I get a virtual card rather than a physical card?

Should I invite my staff as soon as I add them or later?

How can I change my work phone number?

How do I order a physical card?

How can I check the delivery address of a card?

How do I know what balance the card is spending from?

How can I view card transactions?

What does pausing a card do?

How do I activate a physical card?

How can I see my PIN?

Can I activate a card for someone else?

How long is an individual card valid for?

How can I open an account with Bloomsbury Money?

How long do payments to recipients take?

What Jurisdictions does Bloomsbury Money cover?

What are the onboarding requirements?

What is KYC?

What is KYB?

Which banking rails does Bloomsbury Money support?

I have been asked for information on a payment, why is this necessary?

Will I have to provide information for every payment?

Move MoneyYour Way.

Download our App

Office

4-4aBloomsbury SquareWC1A 2RP

London

Contact

+44 (0) 203 6 333 333

Links

Privacy Policy

Cookie Policy

Complaints

Legal

KYC

|

KYB

Modern Slavery Statement

FAQs

Solution

Bloomsbury Money® 2026 All Rights Reserved

The Bloomsbury Money logo and the slogan “Move Money. Your Way” are pending trademarks. Bloomsbury Money LLC is registered in the state of Wyoming under registration number 2025-001700636. Bloomsbury Money Registered Office is at 4-4a Bloomsbury Square, London, WC1A 2RP, United Kingdom.

 

Bloomsbury Money LLC is in partnership with Equals Group PLC (Registered in England & Wales No. 08922461). Equals Money PLC is part of Equals Group PLC. Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396).

 

Your funds are safeguarded in accordance with the FCA’s safeguarding requirements for e-money and payment services. This means your money is held in segregated bank accounts and protected in case of insolvency. Please note: your funds are not covered by the Financial Services Compensation Scheme (FSCS).

Risk Warning

We charge transparent fees on international transfers and currency conversion. Example: converting £10,000 into USD may incur an FX spread of X% plus a transaction fee of £Y. A full breakdown of fees and charges can be found at bloomsburymoney.com/fees.

 

Our services are designed for global businesses and private clients with net assets of £25 million or more (excluding primary residence). If you do not meet this criteria, these services may not be suitable for you

Bloomsbury Money® is supported by Mastercard Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.The Bloomsbury Money logo is a registered trademark of Bloomsbury Money LLC.

FAQs

What currencies does Bloomsbury Money support?

How long does it take to set up an account?

How to add a new person to your account

How do I pay for account balance top ups?

I have invited a colleague but they have not received an invitation email

How do I top up cards?

Should I get a virtual card rather than a physical card?

Should I invite my staff as soon as I add them or later?

How can I change my work phone number?

How do I order a physical card?

How can I check the delivery address of a card?

How do I know what balance the card is spending from?

How can I view card transactions?

What does pausing a card do?

How do I activate a physical card?

How can I see my PIN?

Can I activate a card for someone else?

How long is an individual card valid for?

How can I open an account with Bloomsbury Money?

How long do payments to recipients take?

What Jurisdictions does Bloomsbury Money cover?

What are the onboarding requirements?

What is KYC?

What is KYB?

Which banking rails does Bloomsbury Money support?

I have been asked for information on a payment, why is this necessary?

Will I have to provide information for every payment?

Move Money Your Way.

Download our App

Office

4-4aBloomsbury SquareWC1A 2RP

London

Contact

+44 (0) 203 6 333 333

Links

Privacy Policy

Cookie Policy

Complaints

Legal

KYC

|

KYB

Modern Slavery Statement

FAQs

Solution

Bloomsbury Money® 2026 All Rights Reserved

The Bloomsbury Money logo and the slogan “Move Money. Your Way” are pending trademarks. Bloomsbury Money LLC is registered in the state of Wyoming under registration number 2025-001700636. Bloomsbury Money Registered Office is at 4-4a Bloomsbury Square, London, WC1A 2RP, United Kingdom.

 

Bloomsbury Money LLC is in partnership with Equals Group PLC (Registered in England & Wales No. 08922461). Equals Money PLC is part of Equals Group PLC. Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396).

 

Your funds are safeguarded in accordance with the FCA’s safeguarding requirements for e-money and payment services. This means your money is held in segregated bank accounts and protected in case of insolvency. Please note: your funds are not covered by the Financial Services Compensation Scheme (FSCS).

Risk Warning

We charge transparent fees on international transfers and currency conversion. Example: converting £10,000 into USD may incur an FX spread of X% plus a transaction fee of £Y. A full breakdown of fees and charges can be found at bloomsburymoney.com/fees.

 

Our services are designed for global businesses and private clients with net assets of £25 million or more (excluding primary residence). If you do not meet this criteria, these services may not be suitable for you

Bloomsbury Money® is supported by Mastercard Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.The Bloomsbury Money logo is a registered trademark of Bloomsbury Money LLC.

FAQs

What currencies does Bloomsbury Money support?

How long does it take to set up an account?

How to add a new person to your account

How do I pay for account balance top ups?

I have invited a colleague but they have not received an invitation email

How do I top up cards?

Should I get a virtual card rather than a physical card?

Should I invite my staff as soon as I add them or later?

How can I change my work phone number?

How do I order a physical card?

How can I check the delivery address of a card?

How do I know what balance the card is spending from?

How can I view card transactions?

What does pausing a card do?

How do I activate a physical card?

How can I see my PIN?

Can I activate a card for someone else?

How long is an individual card valid for?

How can I open an account with Bloomsbury Money?

How long do payments to recipients take?

What Jurisdictions does Bloomsbury Money cover?

What are the onboarding requirements?

What is KYC?

What is KYB?

Which banking rails does Bloomsbury Money support?

I have been asked for information on a payment, why is this necessary?

Will I have to provide information for every payment?